Program terms

Service scope

The HVAC Google Review Growth Program™ is a productized implementation and managed-operation service for one approved completed-customer workflow. A signed statement of work controls the specific entity, location, Google profile, source system, completion rule, channels, acceptance tests, annual fee, usage charges, and client responsibilities.

Price and third-party usage

The standard annual program fee is $2,500 paid upfront. Actual SMS, email, phone-number, carrier, A2P registration, and related third-party usage charges are separate. Additional locations, profiles, source systems, workflows, brands, languages, or custom logic require a written change order.

Performance-guarantee qualification

The 20-new-reviews-in-30-days guarantee is available only when the previous 90 days of actual data confirms at least 100 eligible residential jobs per month with valid customer contact information and the client has an active, verified, unrestricted Google Business Profile. The 30-day period begins only after the program is fully activated in production; integration, DNS, registration, approval, and testing time is excluded.

Performance-guarantee refund

If a qualified company receives fewer than 20 new legitimate, published Google reviews during the 30-day performance period, DaytonGrowthCo refunds the annual program fee paid to DaytonGrowthCo. The refund does not include SMS, email, phone-number, carrier, registration, or other third-party charges.

System-launch guarantee

Companies below the performance-guarantee volume may still purchase the same program. Their installed program must pass the documented 12-point launch test with zero critical defects within the agreed implementation period. If DaytonGrowthCo fails to deliver that working system for a reason it controls, the program fee is refunded according to the signed agreement.

Other outcomes

The program does not guarantee a rating, ranking, review-removal decision, lead volume, revenue, or any other customer or platform outcome. Google and each customer control their own decisions.

Neutral solicitation and client responsibilities

The client must supply a lawful, approved customer source and accurate instructions for consent, quiet hours, eligibility, exclusions, opt-outs, retention, and review destinations. The client agrees not to use the system for review gating, incentives, selective positive-review solicitation, or five-star requests. DaytonGrowthCo configures and documents the system but does not provide legal advice.

Contact

Questions may be sent to [email protected] or (937) 369-0829. A signed project agreement controls if it conflicts with these public terms.